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White Tower Social

PRIVACY POLICY

White Tower AI

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Last updated: 14/01/2026

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White Tower AI (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

 

1. Who We Are

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Business name: White Tower AI
Website: www.whitetowerai.com
Contact email: info@whitetowerai.com

For the purposes of data protection law, White Tower AI is the data controller.

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2. What Data We Collect

We may collect and process the following personal data:

a) Information you provide directly

  • Name

  • Email address

  • Business name

  • Phone number

  • Social media handles

  • Content, images, or files you upload

  • Information provided via contact forms, onboarding forms, or email correspondence

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b) Automatically collected data

  • IP address

  • Browser type and version

  • Device information

  • Pages visited

  • Time and date of visits

  • Referring URLs

This data is collected via cookies and analytics tools.

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3. How We Use Your Data

We use your data to:

  • Provide and deliver our services

  • Communicate with you

  • Onboard and manage clients

  • Configure automation workflows

  • Schedule and manage social media content

  • Improve our website and services

  • Respond to enquiries

  • Comply with legal and regulatory obligations

We do not sell your data.

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4. Legal Basis for Processing

Under UK GDPR, we process personal data based on one or more of the following lawful grounds:

  • Contractual necessity – to provide services you have requested

  • Legitimate interests – to operate and improve our business

  • Consent – where explicitly given (e.g. marketing emails)

  • Legal obligation – to comply with applicable laws

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5. AI and Automation Tools

White Tower AI uses AI-assisted and automation tools to deliver services efficiently.

This may include:

  • AI-assisted content drafting

  • Automated workflow processing

  • Scheduling and communication tools

Human oversight is maintained.
We do not use AI to make automated legal, financial, or regulatory decisions about individuals.

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6. Third-Party Processors

We may share data with trusted third-party service providers, including but not limited to:

All third parties are required to process data securely and lawfully.

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7. International Data Transfers

Some third-party tools may store data outside the UK.

Where data is transferred internationally, we ensure appropriate safeguards are in place, including:

  • Adequacy decisions

  • Standard Contractual Clauses

  • GDPR-compliant processing agreements

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8. Data Retention

We retain personal data only for as long as necessary:

  • To provide services

  • To meet legal or regulatory obligations

  • For legitimate business purposes

When data is no longer required, it is securely deleted or anonymised.

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9. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict processing

  • Object to processing

  • Request data portability

  • Withdraw consent at any time

 

To exercise your rights, contact us at:

info@whitetowerai.com

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10. Cookies

Our website uses cookies to:

  • Improve functionality

  • Analyse website usage

  • Enhance user experience

You can control cookie settings through your browser or via our cookie banner.
For full details, please see our Cookie Policy.

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11. Data Security

We take appropriate technical and organisational measures to protect personal data, including:

  • Secure platforms

  • Access controls

  • Encrypted systems where applicable

However, no system is completely secure, and we cannot guarantee absolute security.

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12. Marketing Communications

We may send marketing communications where:

  • You have opted in, or

  • There is a legitimate business relationship

You can unsubscribe at any time via email links or by contacting us directly.

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13. Children’s Data

Our services are not intended for individuals under the age of 18.
We do not knowingly collect data from children.

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14. Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be published on our website.
Continued use of the website constitutes acceptance of any updates.

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15. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact:

White Tower AI
Email: info@whitetowerai.com
Website: www.whitetowerai.com

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